Privacy Policy of Whitepod Original

Last updated: 23.05.2024

At Whitepod Original, we place great importance on the protection of your personal data. This privacy policy describes how we collect, use, share, and protect your personal information in accordance with European laws (General Data Protection Regulation, “GDPR”) and Swiss laws (Federal Act on Data Protection, “FADP”).

1. Data Controller

Whitepod Original
Address: Rte des Cerniers 100, Les Giettes, 1871 Monthey
Email: reservations@whitepod.com
Phone: 024 471 38 38

2. Types of Data Collected

We collect various types of personal data:

Identification Information: name, first name, address, phone number, email address, date of birth, nationality.
Booking Information: stay dates, room preferences, payment information, billing details.
Communication Data: history of communications with us, contact preferences.
Browsing Data: IP addresses, cookies, browsing data on our website.

3. Purposes of Data Processing

We use your personal data for:

Booking Management: processing and confirming your reservations, sending communications related to your stay.
Customer Service: responding to your inquiries, providing support, and improving our services.
Marketing: sending you promotional offers and information about our services, subject to your explicit consent.
Legal Compliance: complying with our legal and regulatory obligations.

4. Data Sharing

We may share your personal data with:

Service Providers: external providers who help us deliver our services (e.g., payment providers, marketing services).
Public Authorities: when required by law or to protect our rights.

5. International Data Transfers

Your personal data may be transferred and processed in countries outside the European Economic Area (EEA) or Switzerland. We ensure that these transfers comply with applicable laws, notably by using standard contractual clauses approved by the European Commission or the Federal Data Protection and Information Commissioner (FDPIC).

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, loss, destruction, or alteration.

7. Data Retention

We retain your personal data only for as long as necessary for the purposes for which it was collected, in accordance with legal and regulatory requirements.

8. Your Rights

In accordance with GDPR and FADP, you have the following rights:

Right of Access: obtain a copy of your personal data.
Right to Rectification: correct inaccurate or incomplete data.
Right to Erasure: request the deletion of your personal data under certain circumstances.
Right to Restriction of Processing: restrict the processing of your data under certain conditions.
Right to Data Portability: receive your data in a structured and commonly used format.
Right to Object: object to the processing of your personal data in certain situations.
Right to Withdraw Consent: withdraw your consent at any time for processing based on consent.

9. Contact and Complaints

To exercise your rights or for any questions regarding this privacy policy, please contact us at:
Email: reservations@whitepod.com
Address: Whitepod Original, Rte des Cerniers 100, Les Giettes, 1871 Monthey

If you are not satisfied with our response, you can contact the competent data protection authority:

Europe: Data protection authority of your country of residence.
Switzerland: Federal Data Protection and Information Commissioner (FDPIC).

10. Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes will be posted on our website with an updated date. We encourage you to review this policy regularly to stay informed of any updates.

This privacy policy aims to inform you clearly and transparently about how we process your personal data. Your trust is essential to us, and we are committed to protecting your privacy with the utmost care.